Shipping & Returns

Everything you need to know about getting your order and our return process.

Shipping Options

Available delivery methods

Delivery Times

When to expect your order

Returns

How to return items

Refunds

Refund process timeline

Delivery

Shipping Options

Standard Shipping

FREE

Orders over $100. 5-7 business days

Tracking included

Express Shipping

$15.00

2-3 business days

Priority handling

International

Calculated at checkout

7-14 business days

Customs fees may apply

Note: Shipping times are estimates and may vary based on your location and carrier availability. You will receive a tracking number once your order ships.

Delivery Times

Order Processing

1-2 business days. Orders placed before 2 PM are processed the same day.

Standard Delivery

5-7 business days after processing

Express Delivery

2-3 business days after processing

International Delivery

7-14 business days, depending on destination and customs

Return Policy

30-Day Return Policy

We accept returns within 30 days of delivery. Items must be unused, in original packaging.

What Can Be Returned

Unused Items

In original packaging with all tags

Wrong Items

Items shipped in error

Defective Items

Manufacturing defects covered

Damaged in Transit

Report within 48 hours of delivery

What Cannot Be Returned

Used Items

Items showing signs of installation or use

Custom Orders

Special-ordered items

Electrical Components

Once packaging is opened

After 30 Days

Beyond the return window

How to Initiate a Return

Contact our customer service team with your order number
Receive a return authorization number and shipping label
Pack the item securely in original packaging if possible
Attach the shipping label and drop off at the designated carrier
Receive confirmation and tracking information via email

Refund Process

Refund Timeline

Received

We receive and inspect your returned item

1-2 Days

Refund is processed to your original payment method

3-5 Days

Refund appears in your account (bank processing time)

Important: Refunds are issued to the original payment method. Gift cards and store credit are refunded immediately.

Return Shipping Costs

Our Error

Free return shipping if we made a mistake

Defective Items

We cover return shipping for defective products

Change of Mind

Customer pays return shipping (deducted from refund)

Questions About Shipping or Returns?

Our customer service team is here to help. Reach out and we'll respond within 24 hours.

Contact Support